Returns & Refunds

We want you to feel confident shopping with Everyday Upgrades. You may request a return within 30 days after receiving your item, subject to the conditions below.

Return Eligibility

To be eligible for a return, the item should be unused, in the same condition you received it, and in its original packaging when applicable. Proof of purchase or your order number may be required.

Start a Return Before Sending Anything Back

Please contact us through our Contact Us page before mailing a return. Because we work with multiple fulfillment partners, return addresses can vary by product. Do not send a return to the address printed on the shipping package unless we specifically instruct you to do so.

If your return is approved, we will provide the return instructions and the correct destination.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible and include your order number and photos when available. We will review the issue and work to make it right.

Return Shipping

Responsibility for return shipping depends on the reason for the return and the product involved. If the item arrived damaged, defective, or incorrect, we will provide instructions for the appropriate resolution. For other approved returns, any applicable return-shipping responsibility will be explained before you send the item back.

Non-Returnable Items

Certain items may not be eligible for return, including gift cards, personalized or custom items, perishable goods, opened personal-care items, and products that cannot be returned for health, safety, or legal reasons. If a specific product has additional restrictions, those restrictions may be stated on the product page or communicated during the return process.

Exchanges

The simplest way to exchange an item is to request a return and, once approved, place a new order for the replacement item.

Refunds

Once an approved return is received and reviewed, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or card issuer may require additional time to post the refund after it is processed.

European Union Orders

Where applicable, customers receiving goods in the European Union may have additional cancellation or return rights under local law. Nothing in this policy limits rights that cannot legally be waived.

Questions

For return or refund questions, please contact us through our Contact Us page.